Shipping and return policies for Fantastic Mammals

Shipping Info
Shipping Info

ALL OF OUR PACKAGES SHIP VIA USPS.

We Ship on Thursday as long as it's not a holiday.

DOMESTIC ORDERS:
Please allow 5-7 days for your order to be shipped from when you place the order.

USPS First Class mail is the standard of our shipping. We can only fit 13 ounces worth of product in a first class mail package. This is most common shipping method we use. It will normally get to its destination in 3 – 7 business days after it's been shipped.

USPS Priority Mail is for packages over 13 ounces. This usually gets there 2-3 days after its been shipped.

INTERNATIONAL ORDERS:
Please allow up to 3 weeks for your order to arrive. Sometimes customs likes to hold packages for no reason.

If your package is labeled as "Delivered" via USPS and you have not received it, you'll have to contact your local post office with your shipping number. Once the package leaves our facility, it is out of our hands. We cannot be held responsible for lost or stolen packages.
Return Policy
Returns & Exchanges

RETURNS:
If you would like to return an item, we will accepts unworn and unwashed returns for a full refund (minus shipping) up to 14 days after the product was received based on tracking info.

**Please leave note inside explaining that you would like to return it and not exchange it.

EXCHANGES:
If you would like to exchange your item for a different size, You can send it back to us at:

FANTASTIC MAMMALS
466 S York St
APT FM
Elmhurst, IL 60126
USA

** Make sure to leave a note inside explaining the item/size you would like instead. As long as we have it in stock, we will ship it out to you. If the item you've requested is sold out, we will refund your purchase.